Health literacy can transform clinical trials.
We use health literacy to make complex science and clinical trial information clear, accessible, and meaningful.
Clear communication throughout the full clinical trial process
We can help you improve communication any stage of your clinical trial process from from recruitment to results:
Recruitment
Health literate recruitment materials engage everyone and encourage diverse representation
Consent
An understandable consent process is essential to true and legal informed consent
Retention
Clear data collection forms ensure accurate data — no matter if the trial is local or decentralized
Results
Patient-friendly summaries help patients understand their role and encourage future participation
Evaluation
Constant collection of insights ensures all research is grounded in the patients’ values
Communication
Staff communication strategies can facilitate meaningful participation for all involved
Clinical trial communication at its best
We infuse health literacy strategies into every aspect of the clinical trial process, to increase understanding of science and clinical trial information, while meeting all regulatory timelines and requirements.
Award winning content creation
HLM is an award-winning, interdisciplinary team of science, creative content, and usability experts. Our team has become national thought leaders in health literacy and clinical trial communication.
Client-focused
co-creation
We are more than just a "vendor." Our team walks through a process of co-creation with a focus on client needs, two-way communication, and evidence-based execution.
The summary is laid out in a way that is easy to follow and understand. Unlike anything I have seen. Exactly what is needed to help communicate research study results to everyone.
Patty Spears
Research Advocate, UNC Lineberger Comprehensive Cancer Center
Effective public-facing content
Our team has created
clear, and effective content that has been proven to make clinical trial communication accessible and easy-to understand by a wide variety of audiences.
I don’t really ‘get’ science and I really didn’t get clinical trials… but now I feel like I can talk about the phases and talk about my disease better than I ever could before.
User tester
Plain language summary user tester
Driven by best-practices and a comprehensive health literate approach
We use health literacy to translate key details and data into clear and usable materials that confidently, accurately, and creatively convey complex information. Here's how:
We understand
We apply
We create
We test and revise
the health, science, and risk information
clear communication best practices
engaging print and digital materials
messages, designs, and materials